"Thank you for the professionalism and personal care and interest you demonstrated to Debby and me as we worked through the process and ultimately made our decision to purchase two long-term care insurance policies from you . . . you made a very foreign and sometimes complicated insurance coverage understandable."
- Gary Rhoades, Attorney
"Our experience in working with you was of the highest quality. I have managed law firms for 30 years . . . you are one of the best that I have worked with, making my job easier. You bring credibility to what you say, and I am sure that many participants relied, as my wife and I did, upon your recommendations and advice."
- John A. Cummens, CLM
"Mary Osborn has been exemplary in reference to our purchasing long-term care insurance. Of all the agents we consulted we found Mary to be knowledgeable about her product, punctual in returning our calls when we had additional questions, and attentive to issues regarding our renewals."
- Dr. and Mrs. Wayne Vetter
"Mary Osborn has made the decision making process easy for us and our employees, with easy to understand counseling and explanations. Her professionalism and personable approach really made this entire process painless."
- Cindy McEntee, President & Owner of Mo’s Clam Chowder
"Mary Osborn provided excellent support and service when we were looking at long-term care insurance. The project took some unexpected twists and turns, yet she stayed with it and helped steer us to a successful conclusion. I highly recommend her."
- Kent V. Synder, Attorney
"We have been working with Mary regarding our long-term care insurance benefit for all employees for ten years. We were impressed with Mary beginning with our initial search efforts. She provided us with prompt, accurate and complete information. Since that time, Mary has worked with staff in each of our five offices, and has provided the needed education, information and support to each of our employees . . . We feel confident in Mary's professionalism, current knowledge of benefits and the related legal requirements, and in her knowledge of our company and its specific needs and concerns."
- Julia Spence, retired VP Human Resources, Neil Kelly Company
"I very much appreciated how clearly and efficiently [Mary] explained the insurance options to me. [Mary] provided professional help, despite the short deadline and the holiday pressures. I can't imagine I could have received better service and assistance.”
- Kathryn Tassinari, Attorney
"As a Long-Term Care Specialist [Mary] has displayed outstanding ability and professionalism . . . After the application was filed, Cora developed a serious and unexpected health condition. Although the insurance company wanted to deny Cora's policy, Mary worked persistently in our best interests in order to secure an equitable settlement. We now both have long-term care policies. We greatly appreciate Mary's compassion . . . We highly recommend Mary to anyone seeking the services of a Long-Term Care Specialist."
- Jon & Cora Miyashiro
"I am so appreciative for Mary's professional advice, explanations, and confidence in assisting me to find a custom long-term care policy. My husband and I retired to the Oregon coast several years ago. Subsequently, we re-examined our wills and trust with an elder attorney. After learning what our future might look like both with and without a long-term care plan, I found Mary by searching online. Mary initiated a one-on-one online seminar to introduce herself and educate me about the various products available. She virtually held my hand through all steps of the process of obtaining a long-term care insurance policy that would fill our need. I wholeheartedly recommend Mary Osborn in considering you and your family's long-term care insurance options."
- Susan, retired teacher
"In 2006, we purchased a long-term-care (LTC) insurance policy for my aging in-laws. As their need for care and the attendant costs increased, we were delighted to discover that the daily benefit we purchased, augmented by inflation protection, covered virtually all the costs of the assisted-living, then later the memory-care facility where my father-in-law spent his last few years. After he died, his wife lived another seven years, most of them in her own home. From our parents’ experiences, we learned an important final lesson: that long-term-care insurance is only secondarily about paying the staggering bills that can come with care during aging. Its primary importance is protecting a family’s resources from the terrifying erosion that long-term care can inflict on a family’s financial and emotional health. The LTC landscape has changed dramatically in the last 15 years, but there are new tools available, and I encourage anyone to evaluate them for appropriateness to their situation. Mary can help!"
- Peter Sampson, financial planner